Last updated: 2/7/2026
Smart AI Vending Coolers respects your privacy and is committed to protecting personal information shared through this website.
This Privacy Policy explains what information may be collected, how it may be used, how it is protected and what rights you have.
This Privacy Policy applies to visitors using:
smartaivendingcoolers.com
It applies when you browse the website, submit an enquiry, request information, ask about smart vending coolers, contact the team or interact with forms, support pages or resources on the website.
Smart AI Vending Coolers UK provides AI-powered vending coolers and smart vending solutions for businesses across the UK.
The website provides information about smart vending coolers, product options, sectors, support pages, delivery guidance, payment guidance, resources and customer enquiries.
Website: smartaivendingcoolers.com
For privacy-related questions, please contact Smart AI Vending Coolers through the website contact page.
Personal information may be collected when you:
Complete a contact or enquiry form
Ask for information about smart vending coolers
Request support or product guidance
Ask about delivery, returns, payments or in-app support
Contact the team through the website
Use the website or interact with online pages
Download or view resources where tracking tools are used
The information collected may include:
Your name
Business name
Email address
Phone number
Location or service area
Details about your enquiry
Information about your site or business needs
Machine or support interests
Any message submitted through the website
Technical information such as IP address, browser type, device type and website usage data
Only information that is relevant to your enquiry, website use or support request is collected.
Personal information may be used to:
Respond to enquiries
Provide information about smart vending coolers
Discuss suitable machine options
Help with product, support or setup questions
Respond to delivery, returns or payment enquiries
Explain in-app support, product setup, restocking or order tools
Arrange follow-up communication
Improve website content and user experience
Monitor website performance and security
Keep business records where required
Meet legal, regulatory or accounting responsibilities
Personal information is not sold to third parties.
Personal information is processed only where there is a lawful reason to do so. This may include:
Where you choose to submit information through a website form or agree to receive communication.
Where information is needed to respond to enquiries, manage business communication, improve the website, protect website security or provide relevant information about smart vending coolers.
Where information is needed to discuss a potential order, enquiry, setup, delivery, support request or service arrangement.
Where information must be kept or shared to meet legal, tax, accounting or regulatory duties.
When you submit a form on the website, the details provided are used to respond to your enquiry.
This may include contacting you about smart vending coolers, machine options, sector suitability, support pages, delivery questions, payment information, product setup or other relevant business enquiries.
Please avoid sending sensitive personal information through website forms unless it is required for your enquiry.
If you contact Smart AI Vending Coolers through the website, your enquiry details may be kept so the team can respond properly and keep a record of the communication.
Communication records may be retained for customer service, business administration, legal or accounting purposes.
The website may collect basic technical and usage information to help understand how visitors use the site.
This may include:
Pages visited
Time spent on the website
Device type
Browser type
General location information
Referral source
Technical performance data
This information helps improve website layout, content, performance and security.
Cookies are small files placed on your device when you use a website. They can help the website work correctly, remember preferences, improve performance and understand visitor behaviour.
The website may use:
Strictly necessary cookies
Analytics cookies
Performance cookies
Functional cookies
Security cookies
Marketing or third-party cookies, where applicable
Non-essential cookies should only be used where suitable consent has been given.
You can control cookies through your browser settings. Blocking some cookies may affect how the website works.
For more detail, please read the Cookie Policy.
The website may use analytics tools to measure traffic, page views and visitor behaviour.
Analytics data is usually used in an aggregated way and helps improve the website experience. Where analytics cookies are used, they should be managed through the cookie notice or browser settings.
Personal information may be shared with trusted service providers where needed to operate the website, manage enquiries or provide support.
This may include:
Website hosting providers
Website maintenance providers
Email and communication platforms
Form management tools
Analytics providers
Technical support providers
Professional advisers
Payment, delivery or support partners where relevant to an enquiry
Any third party used should only process information for the agreed purpose and should protect it appropriately.
Personal information may also be shared where required by law, regulation, legal process or to protect business rights.
Some service providers may process data outside the UK.
Where personal information is transferred outside the UK, appropriate safeguards should be used to help protect it in line with data protection requirements.
Personal information is kept only for as long as needed for the reason it was collected.
Retention periods may depend on:
The type of enquiry
The nature of the communication
Whether a product, service or support request was discussed
Legal or accounting requirements
Business record needs
Ongoing customer support requirements
When information is no longer needed, it will be deleted or securely removed where appropriate.
Reasonable steps are taken to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
Security measures may include website security tools, access controls, secure hosting and careful handling of enquiry information.
No website or online transmission can be guaranteed to be completely secure. If you believe your information may have been affected, please contact Smart AI Vending Coolers through the website contact page.
Depending on the situation, you may have the right to:
Request access to your personal information
Ask for inaccurate information to be corrected
Ask for personal information to be deleted
Object to certain uses of your information
Ask for processing to be restricted
Request a copy of your personal information
Withdraw consent where consent is the lawful basis
Complain about how your information is handled
To make a request, contact Smart AI Vending Coolers through the website contact page.
Marketing communication will only be sent where there is a lawful basis to do so.
You can ask to stop receiving marketing communication at any time by using any unsubscribe option provided or by contacting Smart AI Vending Coolers through the website.
The website may include links to third-party websites, tools, payment providers, support resources or external platforms.
Smart AI Vending Coolers is not responsible for the privacy practices, security or content of third-party websites. Please review the privacy policy of any external website you visit.
This website is intended for business and general information use.
It is not aimed at children and does not knowingly collect personal information from children.
If you have concerns about how your personal information is handled, please contact Smart AI Vending Coolers first so the issue can be reviewed.
You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.
ICO website: ico.org.uk
This Privacy Policy may be updated from time to time to reflect changes in the website, business practices or legal requirements.
The latest version will be published on this page with the updated date.
For questions about this Privacy Policy or how personal information is handled, please contact:
Email: sales@smartaivendingcoolers.com
Phone: 07700 152 700
Location: London, UK
